Frequently Asked Questions

FAQs About
Kravy

Find answers to common questions about Kravy — from subscriptions to billing and support.

Last Updated on Jan 31, 2026

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What is Kravy?

Kravy is a complete smart billing software solution.

Kravy provides a smart POS billing system for restaurants and small businesses. You get access to our intuitive billing app designed for fast and reliable operations.

How do I get started with Kravy?

Simply activate your subscription to begin.

Getting started is easy! Simply visit kravy.in, choose your plan, and subscribe. We’ll activate your billing account instantly.

Do I need internet to use Kravy?

Yes, an internet connection ensures smooth operation.

Kravy works both online and offline for basic billing. However, features like cloud backup, analytics, and reports require an internet connection.

What are your pricing plans?

Simple, affordable plans for your business.

We offer flexible pricing depending on your business type. You can subscribe to the plan that fits your needs.
View our pricing plans.

Can I cancel anytime?

Yes, you can cancel your subscription easily.

You can cancel your active subscription anytime through your account dashboard or by contacting support@kravy.in. Access continues until your billing cycle ends.

Do you offer setup and training?

Yes, we provide free onboarding and training.

Our support team will guide you through installation, setup, and billing training once your subscription is active.

Do you offer refunds?

Refunds are subject to our cancellation policy.

We generally maintain a no-refund policy once the software is activated. However, we do allow cancellations. View our policy.

How do I contact support?

Our team is available 6 days a week via email or phone.

For any billing or technical issues, contact us at support@kravy.in or call +91 9289507882. We respond within business hours (Mon–Sat, 10 AM – 7 PM).

Still Have Questions?

We’re happy to help you get the most out of Kravy. Reach out anytime.

Whether you need help with installation or billing renewal — our support team is here to assist you.

Email: support@kravy.in
Phone: +91 9289507882
Address: 3rd Floor, House No. 599, Gali Number 2, Near Chandra Garden, Rajokri, New Delhi, Delhi 110038

FAQs About Kravy