Refund Policy
Refund Policy
for Kravy Subscriptions
for Kravy Subscriptions
Learn about Kravy’s refund policy for billing software and printer packages. Refunds apply only for verified billing errors.
Last Updated on July 1, 2025
Kravy follows a transparent refund policy — no refunds after activation, except in valid billing error cases.
No Refunds After Activation
Once your subscription and device setup are activated, refunds cannot be processed.
Since our service includes both hardware and licensed software, no refunds are available after activation or delivery, unless required by law or due to a verified billing error.
User Agreement at the Time of Subscription
All users agree to our refund policy during the subscription process.
We encourage users to contact our support team before making a payment if they have any doubts regarding features, compatibility, or pricing.
Refunds for Verified Billing Issues
Refunds are only processed for valid billing-related errors or duplicate transactions.
- Duplicate payments due to a technical issue
- Accidental overcharges
- Failed or incomplete transactions
To request a refund review, please contact our support team within 7 days of payment with your transaction ID and billing details.
Need Help with a Billing or Refund Concern?
Our support team can assist with verified billing or refund issues related to your Kravy subscription.
While Kravy follows a no-refund policy after activation, we do understand that rare billing issues may occur. If you believe a payment error has taken place, contact us at support@kravy.in.
All refund requests are reviewed carefully. For urgent concerns or reporting technical payment issues, you can also reach report@kravy.in.